Join us for this online training providing practical guidance on the use of international arbitration as an effective tool for managing cross-border disputes. Participants will explore the key factors to consider when selecting arbitration, the importance of well-crafted dispute resolution clauses, and how early contractual decisions can have a significant impact on the efficient resolution of future disputes.

The session will offer a clear overview of the ICC arbitration process, including the roles of the ICC Court, Secretariat, and arbitral tribunal, while addressing practical issues such as procedure, timelines, case management, and cost control. Participants will also gain insights into selected innovations introduced by the 2026 ICC Arbitration Rules and their relevance for in-house teams navigating today's increasingly complex business environment.

Combining technical expertise with practical perspectives, the training aims to equip participants with actionable knowledge and greater confidence in managing arbitration-related decisions. An interactive discussion and Q&A session will round off the programme, allowing participants to raise questions and explore scenarios relevant to Telkom’s business and dispute resolution priorities.